Privacy Policy

By accessing or using this website, you agree to the terms of this Privacy Policy. We are committed to respecting the privacy of users entering this site and we recognise the importance of the responsible use of information collected on this site. The purpose of this policy therefore is to explain to you rather than appraise you the nature of the information we record and store about you and the way in which it is used. We reserve the right to alter the policy from time to time at our sole discretion.

To protect your privacy, we have adopted the following principles:

Personal Information
We collect personally identifiable information whenever you access or use our website. The information we collect about you may include your name, e-mail address and occupation for example. Your personal information is retained on our database and is securely stored so that it cannot be accessed by other website users.

Why we collect information
We retain data about you in order to update and maintain our records to analyse the logs of our website which allows us to customise the content of our website and assist us in improving our services for you. We do not use the logs to identify you personally and we do not connect them to individuals who actually browse the site. Information will be provided by any form of communication for which you have given us your contact details. This may include post, e-mail, text, pager, pop up window, fax and telephone number.

Sharing your Data
We will not sell or rent your personally identifiable information to anyone. There may be occasions on which we pass on your details to third parties, for example so that you are informed about associated services/products. If you do not wish to receive promotional materials regarding third party products or services, please inform us in writing.

Recording Data and Security

Your data is stored electronically on computer systems and your account information is password protected for your privacy and security. We may record or monitor any telephone calls between us or any e-mails that you send to us for security purposes.

Data Protection Act 1998
The Data Protection Act defines the legal responsibilities of data users such as ourselves. The Act governs the collection, storage, use and transfer of personal data, for example, name, address, e-mail, age, etc. The Highlanders’ Museum Ltd is registered with the Information Commissioner as a data controller, under its Company name and under the name The Highlanders Museum (Queen’s Own Highlanders Collection).

We will do our best to maintain the accuracy of the personal information you supply to us. You have the right to access and correct your personal information at any time and if you wish to do so please email There is a standard charge for Subject Access Requests under the Data Protection Act 1998.

Further Information
Our site may be linked to other relevant sites and where this is the case, this Privacy Policy will not apply to those other sites once you have entered them. We are not responsible for the content or the privacy practices of other sites.

On our website we may provide space for your comments and/or provide a short survey for you to complete. This is used only to help us refine the content and relevance of our website. It is not re-used or re-applied for any other purpose.

Aggregate Data
In general, our service automatically gathers certain usage information about the numbers and frequency of visitors to our website. We only use such data as aggregate. This collected data helps us to determine how much our customers use parts of the site, so we can improve our site for your use.

IP Address

We may collect and track traffic by IP address. An IP address is a number assigned to your computer when you use your browser on internet. We log this information, but this information is never linked to any personally identifying information. It is used to audit the number of visitors coming to our website.

Privacy Policy Changes
If we decide to change our Privacy Policy, we will post those changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.